Arlettie (about us)
Pioneer in exclusive event-based private sales, Arlettie has been creating unique experiences for the world's leading Luxury Houses for over 20 years.
In Paris, London, Milan, New York, and online, Arlettie connects its community of 300,000 members to exceptional sales events.
Arlettie is now looking for passionate new talents to support its ambitious growth and development.
Become part of a French success story that has grown into an international brand by joining Arlettie!
Business Operations Internship
Arlettie is offering a cross-functional Business Operations Internship providing practical exposure to the luxury fashion and private sales industry.
Unlike a traditional single-department internship, this placement offers a 360° view of the business. The intern will work across multiple teams, gaining hands-on experience and an understanding of how different functions contribute to business performance.
Rotations include Business Development, Business Operations, Human Resources, Account Management & Brand Partnerships, Membership & Customer Experience, and Showroom & Retail Operations. Rotation lengths will depend on placement duration and business activity.
1. Business Development
Purpose: Understand how businesses identify growth opportunities and develop commercial relationships.
The intern may gain exposure to:
Brand and partner research
Market and competitor analysis
Identifying commercial opportunities
Preparing presentations and proposals
Business development reporting
Commercial planning meetings
Learning outcome: Develop an understanding of business growth, commercial strategy and relationship development.
2. Business Operations
Purpose: Understand how the London business is managed and how departments work together.
Working alongside the Country Manager, the intern may gain exposure to:
Day-to-day business management
Operational and commercial planning
Business performance and priorities
Cross-departmental coordination
Projects and process improvements
Management meetings
Business reporting and analysis
Operational problem-solving and decision-making
Learning outcome: Develop an understanding of business leadership, operational management and organisational decision-making.
3. Human Resources
Purpose: Understand how HR supports employees, managers and organisational objectives.
The intern may support with:
Recruitment and interviews
Employee onboarding and inductions
HR administration
Training and development
Employee engagement
Workforce planning
Understanding employee relations and employment compliance
Access to confidential employee information will be restricted where appropriate.
Learning outcome: Understand the employee lifecycle and how people management supports business performance.
4. Account Management & Brand Partnerships
Purpose: Understand how Arlettie manages luxury brand relationships and coordinates private sales.
The intern may gain exposure to:
Planning upcoming brand sales
Brand administration and requirements
Cross-departmental coordination
Client expectations and commercial relationships
Following a sale from planning through to completion
Learning outcome: Develop an understanding of client relationships, stakeholder communication and commercial project delivery.
5. Membership & Customer Experience
Purpose: Understand how Arlettie develops and engages its member community.
The intern may support with:
Member acquisition and registration
Customer communications and enquiries
Telephone and email engagement
Membership administration
Customer engagement and retention
Understanding customer profiles
Reviewing membership data
VIP member engagement where appropriate
Customer feedback and targeted communications
Learning outcome: Develop an understanding of customer acquisition, retention, data and customer experience.
6. Showroom & Retail Operations
Purpose: Gain practical experience of Arlettie’s core operation and understand how commercial planning translates into a live sale.
The intern will gain exposure to:
Showroom preparation and sale set-up
Stock and inventory processes
Customer service and member experience
Floor and till operations
Staffing requirements
Health & safety and security
Operational problem-solving
Sale breakdown and post-sale reviews
The intern will take a hands-on approach and support the team during live sales.
Learning outcome: Understand the requirements of managing a fast-paced retail operation and delivering an excellent customer experience.
Overall Learning Objectives
By the end of the placement, the intern should be able to:
Understand how key business functions work together
Understand commercial strategy and operational delivery
Communicate with internal and external stakeholders
Understand basic commercial performance measures
Apply business theory in a practical environment
Conduct research and analyse information
Contribute to projects and business improvements
Understand customer acquisition and retention
Understand the fundamentals of people management
Demonstrate organisation and time management
Develop confidence within a professional environment
Candidate Profile
This placement would be particularly suitable for a student studying:
Business Management
Business Administration
International Business
Retail or Fashion Business
Entrepreneurship
A related business discipline
The successful candidate should be:
Commercially curious
Proactive and enthusiastic
Organised with strong attention to detail
Confident communicating with different people
Comfortable working in a fast-paced environment
Interested in luxury fashion, retail and business
Willing to take a hands-on approach
Able to work both independently and collaboratively
Professional when handling confidential information
Comfortable using Microsoft Office, including Excel, PowerPoint, Word and Outlook
What the Intern Will Gain
This placement provides an opportunity to experience the full lifecycle of a business rather than one individual function.
The intern will see how Arlettie develops relationships with luxury brands, plans commercial activity, markets its sales, engages its member community, recruits and manages its workforce, operates its showroom and ultimately delivers and reviews each sale.
By working across both commercial and operational departments, the intern will leave the placement with a broad understanding of how the different elements of a business connect and contribute to its overall success.